Shipping policy
Shipping Policy
We process and ship orders on business days only, excluding weekends and official holidays.
All orders are delivered through Speedy courier service.
Order Processing
Orders are usually processed within 1–2 business days after the order is placed and payment is confirmed.
During busy periods, promotions, or holidays, order processing may take slightly longer.
Delivery Time
Once your order has been processed and handed over to Speedy, delivery usually takes 1–3 business days, depending on your location.
Please note that delivery times may vary due to courier delays, holidays, weather conditions, or other circumstances outside of our control.
Shipping Cost
Shipping costs are calculated and displayed at checkout before you complete your order.
The final shipping price may depend on your delivery address, selected delivery method, and order value.
Delivery Address
Please make sure your delivery details are correct before placing your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Tracking
Once your order has been shipped, you may receive tracking information from Speedy or from us, depending on the delivery method used.
You can use this tracking information to follow the status of your delivery.
Unclaimed or Refused Orders
If an order is not collected, refused, or cannot be delivered due to incorrect customer information, the package may be returned to us.
In such cases, additional shipping fees may apply if the customer requests the order to be shipped again.
Damaged or Incorrect Deliveries
Please inspect your order when it arrives.
If your package is damaged, defective, or you received the wrong item, please contact us as soon as possible at aeris0681@gmail.com so we can review the issue and make it right.
Contact
For any shipping questions, please contact us at: